Webinar · Online
The Lead Leak: Where Health Systems Lose Consumers Between Interest and Care
Sponsored by Unlock Health

Host’s schedule
1 to 2 p.m. Eastern (EDT) · noon–1 p.m. Central (CDT)
Registration & access
Free for members and nonmembers · AHA account or guest form · guest approval required
This event has ended. See the recording access details below; a replay is not assumed.
Checked against the host’s page · October 15, 2026
For marketing and admissions teams examining where inquiries stall between interest, follow-up and access to care. A CHRISTUS Health breast-cancer campaign illustrates CRM, call intelligence, automated follow-up and human navigation. Apply its process questions to your behavioral-health intake; the hospital example is not behavioral-health evidence.
Skip it if you need addiction-specific acquisition guidance, payer eligibility instruction, independent vendor comparisons or accredited CE.
Credit and recording
Credit is not stated on the reviewed pages.
Attendance and license conditions
No event-specific accredited credit is established by the inspected official evidence.
Recording access
Recording availability is unconfirmed. SHSMD’s sponsored-webinar policy promises a recording to registrants after the live presentation; event-specific delivery, access window and current playback are unconfirmed.
Credit and recording reviewed October 15, 2026. Sources: SHSMD official event and rendered guest form, SHSMD official sponsored-webinar policy.
Registration privacy: SHSMD’s sponsored-webinar policy says sponsors receive registrant email addresses unless the attendee opts out. Review the host’s choices before submitting.
SHSMD / American Hospital Association
Checked against the host's page on October 15, 2026. www.shsmd.org



