Webinar · Online

The Lead Leak: Where Health Systems Lose Consumers Between Interest and Care

Hosted bySHSMD / American Hospital Association

Sponsored by Unlock Health

Host’s schedule

1 to 2 p.m. Eastern (EDT) · noon–1 p.m. Central (CDT)

Registration & access

Free for members and nonmembers · AHA account or guest form · guest approval required

Event details

Opens the host’s website. No Hour Well Spent login needed.

This event has ended. See the recording access details below; a replay is not assumed.

Checked against the host’s page · October 15, 2026

For marketing and admissions teams examining where inquiries stall between interest, follow-up and access to care. A CHRISTUS Health breast-cancer campaign illustrates CRM, call intelligence, automated follow-up and human navigation. Apply its process questions to your behavioral-health intake; the hospital example is not behavioral-health evidence.

Skip it if you need addiction-specific acquisition guidance, payer eligibility instruction, independent vendor comparisons or accredited CE.

Credit and recording

Credit is not stated on the reviewed pages.

Attendance and license conditions

No event-specific accredited credit is established by the inspected official evidence.

Recording access

Recording availability is unconfirmed. SHSMD’s sponsored-webinar policy promises a recording to registrants after the live presentation; event-specific delivery, access window and current playback are unconfirmed.

Credit and recording reviewed October 15, 2026. Sources: SHSMD official event and rendered guest form, SHSMD official sponsored-webinar policy.

Registration privacy: SHSMD’s sponsored-webinar policy says sponsors receive registrant email addresses unless the attendee opts out. Review the host’s choices before submitting.
SHSMD / American Hospital Association

Checked against the host's page on October 15, 2026. www.shsmd.org