Webinar · Online

Trust, Interrupted: How AI is Reshaping (and Rattling) the Healthcare Search Journey

Hosted bySHSMD / American Hospital Association

Sponsored by Aha Media Group

Host’s schedule

1 to 2 p.m. Eastern (EST) · noon–1 p.m. Central (CST)

Registration & access

Free for members and nonmembers · AHA account or guest form · guest approval required

At the host

Opens the host’s website. No Hour Well Spent login needed.

Checked against the host’s page · October 23, 2026

About the date reminder

An all-day reminder only. It does not reserve a place or save a confirmed event time.

For behavioral-health marketing and communications teams reviewing the credibility of their service information in AI-assisted health searches. The presenters discuss where patients gain or lose trust and how content and messaging can respond. This is a broader healthcare, sponsor-selected perspective; the research methods and behavioral-health-specific findings have not been independently reviewed.

Skip it if you need a behavioral-health SEO implementation workshop, an independent agency comparison, clinical AI training or accredited clinical CE.

Credit and recording

Credit is not stated on the reviewed pages.

Attendance and license conditions

No event-specific credit is stated in the inspected event or registration evidence.

Recording access

Recording availability is unconfirmed. SHSMD’s sponsored-webinar policy promises a recording to registrants after the live presentation. Event-specific delivery, access duration and current playback are unconfirmed.

Credit and recording reviewed October 23, 2026. Sources: Individual event, agenda, speakers and actual guest form, SHSMD sponsored-webinar access and sponsor policy.

Lacey Reichwald, Director of Marketing at Aha Media Group, and Rob Klein, Founder & CEO of Klein & Partners, present. Aha Media Group sponsors and selects the content. SHSMD’s sponsor policy says registrant email addresses go to the sponsor unless the attendee opts out. Review the host’s privacy choices before registering.
SHSMD / American Hospital Association

Checked against the host's page on October 23, 2026. www.shsmd.org