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Systems Thinking for Leaders: Designing Solutions That Work

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Checked against the host’s page · October 19, 2026

For operations, quality and leadership teams investigating recurring waitlists, handoff delays or fixes that shift problems elsewhere. John Sterman introduces feedback loops and system dynamics, including a general-healthcare prior-authorization example. Use the questions to examine your own service workflow; this is broader management education, not behavioral-health outcomes evidence.

Skip it if you need a payer’s current authorization rules, hands-on analytics software training or CE. MIT promotes its Business Dynamics course at the end.

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Credit and recording reviewed October 19, 2026. Sources: MIT official individual webinar and replay, Host-linked MIT Sloan Executive Education video.

Checked against the host's page on October 19, 2026. executive.mit.edu